WeaponHaus Return & Refund Policy
Last Updated: June 2026
At WeaponHaus, we take pride in delivering high-quality products and exceptional customer service. Please review our return and refund policy carefully before placing an order.
Returns
Customers may request a return within 30 days of receiving eligible merchandise. Returned items must be unused, uninstalled, and in their original packaging with all included accessories and documentation.
To initiate a return, please contact our support team before shipping any item back. Unauthorized returns may be refused.
Non-Returnable Items
The following items are not eligible for return or refund:
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Custom-manufactured products
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Products made to order
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Personalized or engraved items
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Firearms, firearm receivers, or serialized components where prohibited by law
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Products showing signs of installation, modification, misuse, or damage after delivery
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Clearance or final-sale items
Order Cancellations
Orders may be canceled prior to shipment. Once an order has entered production, manufacturing, finishing, or shipping processes, cancellation may not be possible.
Custom and made-to-order products cannot be canceled once production has begun.
Defective or Incorrect Items
If you receive a defective, damaged, or incorrect product, please contact WeaponHaus within 7 days of delivery. We may request photographs or additional information to evaluate the issue.
Upon verification, WeaponHaus may repair, replace, or refund the affected product at our sole discretion.
Refund Processing
Approved refunds will be issued to the original payment method used during checkout.
Refunds are typically processed within 5-10 business days after the returned item has been received and inspected.
Original shipping charges are non-refundable unless the return is the result of a WeaponHaus error.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an incorrect shipment or verified product defect.
WeaponHaus recommends using a trackable shipping service for all returns.
Compliance Responsibility
Customers are responsible for ensuring any products purchased from WeaponHaus are legal to own, possess, receive, and use within their jurisdiction. Returns will not be accepted due to local, state, or federal restrictions that existed prior to purchase.
Contact Us
For return requests, warranty claims, or refund inquiries, please contact:
WeaponHaus
support@weaponhaus.com
https://www.weaponhaus.com
WeaponHaus reserves the right to modify this policy at any time without prior notice.